Shipping policy
At Cards Zone, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high demand, product launches, or holiday seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location:
- Domestic: 7–10 Business Days
- International Orders: 11–15 Business Days
Please note that delivery estimates are not guaranteed and may be affected by weather, customs clearance, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details. Tracking information may take up to 24–48 hours to become active.
Packaging
All trading cards and collectibles are carefully packaged to help protect them during transit. We use secure packaging materials to minimize the risk of damage.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order.
Cards Zone is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your shipment is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging so we can help resolve the issue promptly.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us.
Email: support@cardszone.shop
Address:
62 N 5 Mile Rd
Midland, MI 48640
United States